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Enforcement Excellence 2024 will explore:

Policy Perspectives:
Shaping the future of traffic management

  • Analysing the impact of legislative changes on traffic and parking regulation

  • Strategies for aligning policy with evolving urban mobility needs

Operational Insights:
​Enhancing enforcement strategies

  • Case studies and best practice in local authority enforcement operations

  • Integrating technology for more efficient enforcement and compliance monitoring

Parking Management Solutions:
Public and private perspectives

  • Exploring effective approaches to parking management

  • Balancing revenue generation, accessibility and enforcement on private land

Debt Recovery Strategies:
​Maximising revenue and compliance

  • Innovative debt recovery approaches for road traffic and parking violations

  • Collaborative models between enforcement agencies and debt collection services

Quality of Life Initiatives:
​Enforcing environmental goals

  • Addressing air quality concerns through traffic and parking enforcement measures

  • Implementing sustainable transportation policies for healthier cities

Technology Showcase:
​Advancements in enforcement solutions

  • Exhibition and demonstrations of the latest enforcement technologies

  • Networking opportunities with leading suppliers and service providers

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Who you will meet

  • Local authority officers

  • Parking operators

  • Finance managers

  • Councillors and stakeholders

  • Parking operators and contractors

  • IT system suppliers

  • Regulatory and professional bodies

  • Campaign groups

  • Legal service providers

  • Personal protection and body-cam suppliers

  • ANPR system specialists

  • Consultants and academics

  • Citizens and debt advisory services

Programme

Please note the programme is currently in development, check back for updates

If you have ideas for the programme please send them to Mark Moran on mark.moran@landor.co.uk

09:00

Registration
Tea & coffee served in the exhibition area

09:45

Conference Room

Session 1: Enforcement makes a difference

Our society depends on citizens respecting one another and following the protocols that define how we use roads, streets and public spaces. Enforcement Excellence will explore how public authorities and their private sector partners can encourage compliance with regulations in an effective, ethical and transparent manner.

 

Welcome: Chris Newman, Head of UK Operations, Trellint
 

Themes:

The session will discuss issues such as:

  • How effective enforcement supports local communities

  • Making school streets safer

  • Tackling anti-social behaviour

  • Using enforcement to support public services

  • Looking after vulnerable debtors

Speakers include:

  • Russell Hamblin-Boone, Chief Executive, CIVEA

  • Carole Kenney, Director Welfare, Road Traffic & Road User Charging, CDER Group

  • Michael Wiktorko, Service Area Manager, Parking Enforcement, Hackney Council

Q&A

11:00

Ozone Room

Morning Break: Tea & coffee served in the exhibition area

11:30

Conference Room

Session 2: Enforcement technology trends

A showcase of innovative solutions that can help highways authorities, car park operators, property owners and enforcement agencies.

 

Chair: tbc

Keynote: Data-driven enforcement

Traffic and parking operations are increasingly harnessing data on vehicles, drivers and patterns of behaviour in order to identify trends and optimise the deployment of enforcement teams. This session will explore:

  • Using data to understand the kerb

  • Digitising the kerb and streets

  • How to improve the quality of DVLA and other data

  • Achieving data-driven efficiencies

  • Harnessing AI to analyse data

Speaker

  • Suzanne Varney, Director of Technology & Product Development, Trellint

Technology showcase

A showcase of innovative solutions that can help highways authorities, car park operators, property owners and enforcement agencies.

  • Connecting up systems and services

  • Camera systems

  • Sensors

  • Permits

  • Back office IT

  • Websites and chatbots

Speakers include:

  • Hannah Fuller, Head of Strategic Relationships, Unity5

  • Keith Kelly, GovTech Business Development Manager, AppyWay

Q&A

13:00

Ozone Room

Networking Lunch: Food and refreshments served in the exhibition area

14:15

Conference Room

Session 3: Procurement and service delivery

A discussion about the procurement of enforcement services, ranging from front line patrols, back office processing, IT systems, debt recovery and litigation. There will be focus on deciding what aspects of a regime to outsource and which ones to keep in-house.

Chair: tbc

Panel includes:

  • Glen Manley, Business Development Director, Marston Holdings

  • Trevor Taylor, Operations Director, Trellint

  • Michael Wiktorko, Service Area Manager, Parking Enforcement, Hackney Council

Q&A

15:00

Conference Room

Session 4: Policy and practice

A look at the challenges facing highways authorities, car park operators, property owners, enforcement agencies… and solutions that may solve these problems.

Chair: John Mason, Managing Director, TRACE Group

 

Themes:

The session will discuss themes such as:

  • The Blue Badge scheme

  • Moving traffic regulations

  • Parking on private land
  • Nuisance vehicles
  • Managing electric vehicle charging provision
  • Passenger transport enforcement: fare evasions and behaviour
  • Humans and the limits of automating enforcement and appeals services

  • Providing enforcement services: In-house vs outsourcing

  • Working with the police and other agencies

  • Engaging with the press and social media to spread understanding and encourage compliance

Speakers include:

  • Tom Gallagher, Parking Fraud Investigations Manager, London Borough of Lambeth

  • Elizabeth Gilliard, Consultant, First Rail Consultancy

  • Will Hurley, Chief Executive, International Parking Community

  • Sara Roberts, Head of the Approved Operator Scheme, British Parking Association

  • Alan Wood, Chief Executive Officer, National Persistent Evader Database (NPED)

 

Q&A

16.00

Ozone Room

Networking Reception

Drinks served in the exhibition area.

16:30

Event Close

Published programme is subject to change

Speakers

Speakers
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ALAN WOOD

Chief Executive Officer

National Persistent Evader Database (NPED)

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JOHN MASON

Managing Director

TRACE Group

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SARA ROBERTS

Head of the Approved Operator Scheme

British Parking Association

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CAROLE KENNEY

Director Welfare, Road Traffic & Road User Charging

CDER GROUP

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ELIZABETH GILLIARD

Consultant

First Rail Consultancy

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CHRIS WILLISS

Product Consultant

Trellint

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MICHAEL WIKTORKO

Service Area Manager, Parking Enforcement

Hackney Council

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TREVOR TAYLOR

Operations Director

Trellint

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GLEN MANLEY

Business Development Director

Marston Holdings

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KEITH KELLY

GovTech Business Development Manager

AppyWay

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CHRIS NEWMAN

Head of UK Operations

Trellint

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RUSSELL HAMBLIN-BOONE

Chief Executive

CIVEA

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WILL HURLEY

Chief Executive

International Parking Community

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TOM GALLAGHER

Parking Fraud Investigations Manager

London Borough of Lambeth

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HANNAH FULLER

Head of Strategic Relationships

Unity5

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Organised by:

Presented by:

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Sponsored by:

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Supported by:

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Tuesday 25 June 2024 | 15 Hatfields, London SE1

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